Insights from our 2019 annual user survey

We’re delighted to share our 2019 Patient Engagement and Insights Report with you this year – insights from our annual user survey.

The report provides first-hand confirmation of what the power of peer-support and self-care, particularly in online health communities, can do for the healthcare system.

Being part of an online health community on HealthUnlocked, and having access to information, tools and resources has empowered people to be more confident in managing their conditions . Moreover, this type of knowledge and confidence enables people to have better interactions with their doctors – because they know what to questions to ask and how to describe their symptoms better.

Below are some highlights from the report:

  • 82% of people feel more confident in managing their health after joining HealthUnlocked
  • 41% increase in people staying away from the doctor because of the use of HealthUnlocked
  • 48% have improved interactions with healthcare professionals since joining HealthUnlocked
  • More than 50% of people had not met someone with the same health condition as them prior to joining HealthUnlocked

A special thanks to our partners, the leading patient organisations that help us keep our communities safe for all members, and of course, thanks to all the members of HealthUnlocked. The platform wouldn’t be what it is without you.

Download the full 2019 Patient Engagement and Insights Report, and tell us what you think in the comments below.

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